Mipad Holdings Ltd (Lewis Gdanitz & Yoshihuro Kawamura) has opened the 4-star mi-pad Queenstown, which the owners describe as “New Zealand’s first fully ‘smart’ hotel” and “a next-generation, energy-conscious hotel experience for the smart traveller and the marriage of technology, sustainability, comfort & convenience”.
The 6-storey hotel at 4 Henry St has 57 rooms with the latest in-room tech, multiple social spaces & a rooftop terrace (where the view above is from).
And the key to mi-pad Queenstown is that there is no key.
Guests booking their stay download the hotel’s personal app, ‘Mia’, and their smartphone becomes a room key, meaning physical check-ins (or check-outs) are a thing of the past.
“Mia also has a range of other tricks up her sleeve, enabling guests to set temperatures & mood lighting in their room (even remotely), request room service or alert hotel staff that they don’t want to be disturbed.
“Access to the hotel is available 24/7 thanks to the technology. Once guests are settled in, Mia transforms into a personal digital concierge, delivering the latest information on events, activities or offers and encouraging the guest to experience the best of the destination.
The $15 million John Blair-designed hotel is in the heart of Queenstown.
Years in the making
Mr Gdanitz, a Queenstown property developer, spent 3 years developing the mi-pad hotel concept – “the result of 15 years of research, travelling the world and finding the places that did accommodation really well.
“I’m delighted that we’ve been able to deliver a property that’s unlike anything else on offer in New Zealand, operating on a premise of affordable luxury delivered using the latest technology.
“I’m also very proud of the eco-conscious initiatives we have in place for every aspect of the operation.”
Mipad Holdings is a joint venture between Mr Gdanitz and hotel investment & development company TJK NZ Ltd, which owns luxury boutique hotels The George in Christchurch and Regent of Rotorua.
TJK NZ chief executive Stephen Borcoskie said the company had a proud pedigree of leadership in, and commitment to, the New Zealand hotel industry: “Our goal is to always exceed customer expectations by excelling in service delivery, and we’re thrilled to be entering the Queenstown market, which consistently leads the way in delivering world-class experiences & lifelong memories to visitors from around the globe. It makes perfect sense to open a unique property like this in Queenstown.”
Hotel manager Kylie Hogan has 20 years’ experience in international resort management, and commented on the unusual management style: “We’re offering an innovative, connected hotel experience for smart travellers who’d prefer to spend their hard-earned dollars on experiences rather than pay over the odds for accommodation.
“We appreciate that they want to keep in touch with family, friends or colleagues, whether they’re here to ski their hearts out, check out bike trails, enjoy some world-class golf or award-winning wines.
“Mia’s the key to all of that, the complete package for guests who want to have fun like a local.”
The hotel’s beds are queen-size, rooms have clever storage options, smart TVs and bathrooms featuring organic products & top-of-the-line hair-styling tools.
Guests can have as much or as little interaction with mi-pad staff and other guests as they like, including the option to share experiences, photos or messages through Mia’s private chat group. A floor-to-ceiling ‘social wall’ in the hotel’s entrance lobby also features Mia’s latest updates & guests’ shared experiences.
The hotel offers snack & breakfast options, but Mi-pad’s owners decided to keep F&B services to a minimum to encourage guests to savour the town’s eateries.
The rooftop terrace has an outdoor fireplace, plentiful seating & 270° views of Lake Wakatipu & surrounding mountains.
Attribution: Company release.